Data controller
The controller of data collected on domainepilenium.com is PILE (SAS), 381 Pla de l'Ille, 11440 Peyriac-de-Mer. For any questions about your data, contact us via our contact form.
Data collected
We collect the data you provide to us and the data necessary for the website to function properly:
- Identity and contact details (name, address, email) when placing an order or creating an account;
- Order and billing data;
- Browsing data and technical identifiers (via cookies).
Your payment data is processed directly by our secure payment providers and is not retained by the Estate.
Purposes & legal bases
- Processing and tracking orders — performance of the contract;
- Managing customer accounts and after-sales service — performance of the contract;
- Sending commercial communications — consent (newsletter);
- Website improvement and security, audience measurement — legitimate interest / consent;
- Compliance with our legal obligations (accounting, tax).
Recipients
Your data is intended for the Estate and its strictly necessary processors: hosting provider and e-commerce platform (Shopify), payment providers, carriers and, where applicable, email marketing tools. These providers act only on the Estate’s instructions.
Retention periods
Order data is retained for the duration of the commercial relationship, then archived in accordance with legal obligations (particularly accounting obligations). Marketing data is retained until consent is withdrawn or for 3 years after the last contact.
Transfers outside the EU
Some providers may process data outside the European Union; where applicable, these transfers are governed by appropriate safeguards provided for by the GDPR (standard contractual clauses).
Your rights
Under the GDPR and the French Data Protection Act (‘Informatique et Libertés’), you have the rights to access, rectify, erase, restrict, object to and port your data, as well as the right to set instructions for your data after death. You can exercise these rights via our contact form. You may also lodge a complaint with the CNIL (cnil.fr).
Cookies
Cookie management is detailed in our Cookie Policy.